Should a Vegan be invited to your steak nights?

 
 

Know your customer, improve your service with LOKE’s powerful sales and marketing platform!

 The break-through proposition offered by LOKE unifies your operational flows and captures insightful customer data to create the best personalised retention mechanics.

LOKE takes your business to the next level by creating branded configurable web/apps with an intuitive marketing dashboard. Our features have been specifically designed to elevate your customers’ experience and transform the way they engage with your brand to increase your revenue.

 
 
 
 

Loyalty & Marketing

 

“The cost of acquiring a new customer is five times the cost of retaining an existing one.” Our research shows LOKE’s loyalty, marketing, payment, and ordering programmes are used together, merchants see a significant increase in their customers' basket size and frequency of purchase.

The marketing engine will personalise incentives, content and promotions to all customers, store specific, your local football club or even right down to your least frequent customer.

Our selection of features will help you understand and know your customers better while enhancing their own personal experience with your brand. With LOKE, bespoke rewards are made easy!

 
 
 

TRANSPARENT CUSTOMER DATABASE

With access to their information, know your customers and build a long-lasting relationship with them.

 
 

PROMOTIONS & ADVANCED REWARD PROGRAMMES

Target your most valuable customers with digital stamp cards, vouchers, discount codes, tiered loyalty programmes and personalised rewards.

 
 

TRIGGERED CAMPAIGNS

Monthly email campaigns are a thing of the past. Go from one time consuming email a month to thousands of automated unique engagements based on their behaviour. Increase customer sales engagement by up to 3x!

 
 
 
 

Order & Payment

 
 

Your customers can easily and quickly order and pay via your own branded platform. Thanks to LOKE, you will always have access to the latest technology.

Our ordering and payment solutions make it easy to scale-up your business and to increase your revenues.

In parallel, LOKE will also support you with the creation of comprehensive digital menus, custom QR codes and smart links — including optional google analytics integration —, POS integration or stand-alone, and contactless mobile payment.

 
 

IN-STORE

Make your customers’ and staff’s life easier with a simple and secure way of ordering and paying from their table.

 
 

PICK-UP

Target your most valuable customers with digital stamp cards, vouchers, discount codes, tiered loyalty programmes and personalised rewards.

 
 

DELIVERY

They’ll also be able to arrange a delivery to any location, with the support of your own riders, a third-party driver network or one of our trusted partners.

 
 
 
 

Reporting

 

On top of the features designed for your customers’ satisfaction, LOKE gives you access to comprehensible insight reports on:

  1. Return on investment (ROI)

  2. Customer spend and behaviour

  3. Customer segmentation

  4. Campaign tracking

  5. Data download and export

 
 
 
 
“LOKE was one of the first things that Comptoir was doing post COVID. We have some incredibly loyal customers, but we were doing nothing with loyalty before. People came out of lock-down, they were happy to use the LOKE app and we saw some great uptake in additional sales and drink.”
— Michael Toon, Financial Director at Comptoir Group
 
 

Are you ready to grow your business?

 

After introducing LOKE into your day-to-day operations, you’ll see a rapid increase in transactions, average spend, number of visits and revenue.