A tailor-made loyalty, ordering and payment app for retail and hospitality businesses

Who We Work With


Gelato Messina Case Study

In Store Payments & Loyalty

Gelato Messina (17 sites) one of Australia’s iconic national brands launched with LOKE’s fully integrated in-store payment, social engagement and loyalty app branded ‘Gelato Messina’. The results speak for themself.


  • 1,000 credit card registrations per hour in the first 2 days

  • Reached number 2 on the app store for most downloaded app

  • Trending/viral online

  • Achieved 20 publications with international exposure

  • Increased average transaction spend by 65%

  • 74% retention rate

  • Customer feedback 'Is this a gift from God?!'


National Australia Bank Case Study

Order Ahead, Promotions & Vouchers

Key Objectives:

  • New channel for sales

  • Reduce staff costs

  • Streamline the order process

  • Reduce que times

  • Increase productivity

Results (Independent Case Study By NAB)

National Australia Bank (NAB) partnered with LOKE to build and support the NAB Dash app. The NAB Dash app is developed to provide brick and mortar merchants the tools to better engage with customers. The app was launched at Metricon Stadium across multiple venues allowing fans to purchase food and beverage from their seats using the NAB Dash app, the order was not processed until the customer reached a certain trigger point using beacon technology. Some key stats:

  • Consistently served 3 customers in the same time 1 customer was served at the normal till (excludes line up time for normal line)

  • Fastest service: 4 seconds (Fastest service at normal bar was 53 seconds)

  • Average spend: $20 p/p (1.65 increased average spend per customer)


Key Partners

Key Partners

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POS Partners

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LOKE office locations


Melbourne HQ

41 Derby Street
Collingwood, 3066
Victoria, Australia
1300 349 469


United Kingdom

55 Upper Ground,
South Bank,
+44 7884 058 797



10 Anson Road
#23-14, International Plaza
Singapore 079903


New Zealand

312/125 Customs Street
West Auckland, 1010
New Zealand
+64 21 419 888

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