Because an engaged customer, is a loyal customer

LOKE is a powerful marketing engine for hospitality that personalises the customer experience to improve service, spend and footfall.

KEY CLIENTS

Take personalisation
to the next level

Increase the average
spend per transaction by

30%

Improve labour efficiency and
increase tipping by up to

50%

Increase frequency
of transactions by

2.7x

LOKE digitises your transactions and gathers data to feed it into a marketing engine that customises content, rewards and promotions for each customer. Increase your revenue while enhancing your customer’s experience.

With LOKE, comprehensive online ordering and payment systems, loyalty programs, marketing and reporting tools come together. An alchemy that tastes of success.

A powerful
marketing engine

 

Improve customer experience by personalising their journey with your brand. All done by via an automated marketing engine.

 

Allowing you to engage better with your customers directly via your choice of payment channels:

 
 

  • Offer seamless ordering from the table and/or simply paying the bill after being served – let guests leave on a positive experience.

  • Allow your customers to come and pick-up their orders at a chosen time and location.

  • Delivery service made easy – with the support of your own riders, a third party drivers network or one of our trusted partners.

 

  • Make is simple for customers wanting to order room service, simply scan a QR code and the order is sent to the kitchen.

  • Most operators have existing ordering, payment or reservation platforms. LOKE will integrate its personalisation and marketing engine to ensure guests receive the ultimate experience.

 

Why LOKE?

1

ALL-IN-ONE

We bring it all together.
Operators have fragmented technology platforms used to gather data. LOKE’s platform integrates all these channels while digitising other key payment channels. Get a comprehensive overview of each customer.

 

2

EXPERT TECHNOLOGY

We’ve been around for 10 years.
Our technology has been refined and verified for over a decade.

 

3

CUSTOMER RETENTION

We take personalisation to next level.
Our powerful marketing engine personalises your customer’s experience to improve service, spend and footfall.

 KEY PARTNERS

 

A Competitive Advantage

 

Hospitality is built on great customer service. Knowing what your customer likes and how they interact with your brand will ultimately lead to a better experience and increased loyalty.

This is why LOKE’s marketing engine will curate the customer journey based on their behaviour, spend and demographic, delivering personalised content, rewards, and promotions, incentivising them to engage and to spend more at your venue.

Let’s chat

To learn more, get in touch with our team and receive personalised advice!